Effective Date: [Insert Date]

At Beauty Addiction Empire, we want to ensure your satisfaction with our products. We understand that sometimes, returns and refunds are necessary. This Refund and Returns Policy outlines our guidelines for returns, exchanges, and refunds.

1. Return Eligibility

a. To be eligible for a return, your item must be in the same condition as when you received it. This includes items being unworn, unwashed, and free from alterations or damage.

b. Returns are accepted within [insert return period] days of the purchase date for sales items and within [insert return period] days for rental items.

2. Returns for Sales Items

a. If you’re not satisfied with your purchased item, you can request a return within the specified return period. Please contact us to initiate the return process.

b. Return shipping costs for sales items are the responsibility of the customer unless the return is due to a fault on our part.

3. Returns for Rental Items

a. Rental items can be returned within the specified return period following your event. Please contact us to initiate the return process. Late returns may incur additional charges.

b. Rental items must be returned in the same condition as when you received them. Normal wear and tear are acceptable.

4. Refunds

a. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

b. If your return is approved, a refund will be processed, and a credit will automatically be applied to your original payment method within [insert refund processing time] days.

5. Exchanges

a. We offer exchanges for sizing issues. If the item you received doesn’t fit, please contact us to initiate an exchange. Return shipping costs are the responsibility of the customer.

6. Non-Returnable Items

a. Some items are non-returnable, including accessories, fascinators, and bouquets due to hygiene and customization reasons.

7. Damaged or Incorrect Items

a. If you receive a damaged or incorrect item, please contact us within [insert contact timeframe] days of receiving the product. We will arrange for a return or exchange.

8. Contact Us

a. For any questions, concerns, or issues related to returns and refunds, please contact us using the information provided on our “Contact Us” page.

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